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Keep your ticket bot. Add the AI.

Point AI Ticket Bot at the ticket bot you already run, and our AI answers inside the tickets it opens. Your panels, transcripts and close flow stay where they are.

Add to your serverSee what changes
  • Every plan, Free included
  • About a minute to set up
  • No migration
ticket-0042opened by your bot
Your ticket botAPPToday at 14:02

Ticket created

Thanks for opening a ticket. A staff member will be with you shortly. Please describe your issue below.

maraToday at 14:02

hey, I bought the supporter role last month but it disappeared after I reinstalled discord. do I have to buy it again?

AI Ticket BotAPPToday at 14:02

No, you will not need to buy it again. Supporter roles here are tied to your account, not your Discord install, and they survive a reinstall. What usually happens after a reinstall is that the role looks missing until the server re-syncs on your next message.

I can see the role is still on your account. Send any message in the server and it should show up again within a minute. If it does not, say so here and I will bring in a staff member.

Nothing changed for the member. The same bot opened the ticket, posted the same greeting, and will close it the same way. The only difference is that the question got answered in seconds instead of waiting for a human.

Three steps, none of them a migration.

  1. Add the bot.

    Give it View Audit Log on the invite. That is how it tells which bot opened a channel.

  2. Run /ticket connect.

    Pick your ticket bot from the list. Anyone with Manage Server can do it, or use Settings, Connected bots on the dashboard.

  3. That is it.

    The next ticket your bot opens, our AI is already in it. Nothing about your panels or buttons changes.

What stays the same and what you gain

Stays exactly as it is

  • Your panels and buttons, exactly as they are
  • Your ticket categories and naming
  • Your transcripts and log channels
  • Your close, archive and delete flow
  • Your staff roles and permissions

What you gain

  • Answers in seconds, at 3am, in every ticket
  • A brain your staff teaches in plain language
  • Replies in the language the member wrote in
  • An honest handoff when it is out of depth
  • Live web lookups when the answer is not internal

The honest limits, up front.

Connecting is a smaller thing than switching, and it should be. Here is exactly where the line sits.

  • We store nothing from those tickets

    No messages, no transcripts, no staff stats. Your ticket bot stays the system of record; ours shows external tickets read-only. Searchable transcripts are what moving over gets you.

  • Your bot still owns closing

    Our AI cannot close, rename or delete a ticket it did not open. When it is done it says so and leaves the close to you, so your numbering and archive stay correct.

  • No greeting from us

    Your bot already greeted the member. Ours stays quiet until they say something.

  • Staff pings need our panels

    The AI tells a member when a human is needed, but it cannot ping a staff role inside an external ticket. Your own staff notifications are untouched.

  • Two permissions decide whether it works

    View Audit Log, to see which bot opened the channel, and Manage Roles, to let itself into a private ticket. Without the second, add our bot in your ticket bot’s access settings.

  • Deleting is the close signal

    Most ticket bots delete the channel on close, and that is what we watch for. If yours archives instead, the ticket stays open on our side until the channel goes.

If it opens a ticket as a channel, it works.

No integration per bot and no list to be on. We watch for a channel created by the bot you named, which is how essentially every Discord ticket bot works.

  • Ticket Tool
  • Tickets.bot
  • Ticket King
  • Helper.gg
  • Discord Tickets
  • Tickety
  • Open Ticket
  • and any other
  • Up to 10 connected bots per server
  • Connect or disconnect any time

You can always switch later.

Most servers connect first, watch the AI handle real tickets for a few weeks, then decide whether to move the rest over.

Every plan and what is in it

Before you connect.

Yes. It works with any bot that opens a ticket as its own channel, which is how Ticket Tool, Tickets.bot, Ticket King, Helper.gg and most others work. You do not need to tell us which bot you use ahead of time, you just point us at it with /ticket connect.

No, and you should not. The whole point is that it keeps running exactly as it does now. Our bot sits alongside it and only answers inside the tickets it opens.

No. It works on every plan including Free. What the Free plan limits is how much AI usage you get per day and per month, not whether you can connect a bot.

Your staff teach it. You can type what it needs to know, paste a link to your rules or docs for it to read, or upload files. It keeps what it learns per server, so your answers never leak into anyone else’s tickets.

Not in a connected ticket. Closing stays with the bot that opened it, so your numbering and archive stay correct. If you want the AI to handle closing too, that is one of the things you get by moving over to our own panels.

Yes, up to ten per server. Some communities run a separate bot for applications or reports, and you can connect each one.

Almost always a permissions issue: our bot cannot see the channel your ticket bot created, because those channels are private with their own permissions. Our bot tries to give itself access automatically, and when it cannot, adding it inside your ticket bot’s access settings fixes it.

Yes. Run the same /ticket connect command again and it disconnects, or remove the bot from Settings, Connected bots. Nothing about your ticket bot is affected either way.

It’s not just an AI, it’s your AI.

Your tickets already work. Make them answer.

Nothing to migrate, nothing to rebuild, and no card needed to find out whether the AI is any good on your actual tickets.

Add to your serverHow /ticket connect works

Free plan, no card. Works with up to 10 connected bots per server.