free
Free
€0
AI for ≈ 38 ticket conversations / month
- 1 panel, 5 categories
- 50,000 AI tokens / day
- 90-day transcripts
- All core ticket features
- "Powered by" watermark on lifecycle embeds
Pricing
Simple, predictable pricing.
Generous on everything except AI tokens. When a cap hits, the AI stops cleanly and your tickets keep working manually. No overage charges, ever.
Flash saleSUMMER20
-20% on every plan and token pack, all of August
On Premium, Pro, Top-up pack, Standard pack, Bulk pack, and Mega pack for your first month. Applied automatically at checkout, no code to type.
Works on both card and crypto checkouts.
Sale ends 2026-08-31 21:00 UTC.
premium
Premium
€8.25-20%
≈ €6.60/ month
€79.20 first year, then €99/yr
AI for ≈ 231 ticket conversations / month
- 5 panels, 10 categories each
- 250,000 AI tokens / day
- White-label (your brand, your server)
- Pre-ticket modal questions
- Smart inactivity handling
- Advanced analytics
pro
Pro
€24.92-20%
≈ €19.93/ month
€239.20 first year, then €299/yr
AI for ≈ 1,154 ticket conversations / month
- 15 panels, 15 categories each
- 1,000,000 AI tokens / day
- Everything in Premium
- Clone categories when full
- 25 staff roles
- 730-day transcripts
enterprise
Enterprise
Custom
Per-deal pricing
AI coverage sized to your ticket volume
- Everything in Pro
- Custom AI token limits, daily and monthly
- Custom panels, staff roles, and quick responses
- Custom active-ticket and transcript limits
- Priority support
- Volume invoicing in EUR
Premium’s 3M monthly tokens covers roughly 200-250 average ticket conversations a month. Need more? One-shot token packs below.
Included with setup
Every server gets 14 days of Premium.
Not a signup and not a countdown we start for you. It begins when your first ticket panel goes live, and it ends by itself.
- 01
Publish your first panel
Running /setup does that for you. The trial starts itself the moment the panel goes live, on any server that has not had one before. There is nothing to sign up for and no card to enter.
- 02
Premium runs for 14 days
Whitelabel, modal forms before a ticket opens, working hours, smart inactivity, the public AI FAQ channel, outgoing webhooks and advanced analytics all switch on.
- 03
A heads-up 3 days out
You get a direct message 3 days before it runs out, and another when it does, naming the exact features that turned off rather than asking you to guess.
- 04
Then it stops on its own
No card was ever taken, so nothing is charged and there is nothing to cancel. The server drops back to Free and keeps every panel, transcript and thing your staff taught the AI.
One trial per server, once. Removing and re-adding the bot does not start another, and a server already on a paid plan does not get one.
Token packs
Need more AI tokens?
One-time top-ups stack on top of any plan. The AI restarts the moment the pack lands; nothing else changes. No subscriptions, no auto-renew.
Top-up
500k
tokens
Covers ~38 average ticket conversations.
€4.99-20%
€3.99~€7.98 / 1M tokens
Standard
2M
tokens
Covers ~154 average ticket conversations.
€14.99-20%
€11.99~€6 / 1M tokens
Bulk
10M
tokens
Covers ~769 average ticket conversations.
€49.99-20%
€39.99~€4 / 1M tokens
Best value Mega
50M
tokens
Covers ~4k average ticket conversations.
€179-20%
€143.20~€2.86 / 1M tokens
Compare plans
Every limit, every feature.
Same data your server reads from. Nothing fudged for marketing.
Free
- Tickets
- Unlimited
- Panels per server
- 1
- Categories per panel
- 5
- Active tickets per user
- 1
- Staff roles
- 3
- Quick responses
- 5
- Outgoing webhooks per panel
- 0
- Transcript retention
- 90 days
- AI tokens per day
- 50,000
- AI tokens per month
- 500,000
- Pre-ticket modal questions
- -
- Working hours and out-of-office
- -
- Smart inactivity handling
- -
- Clone categories when full
- -
- Custom embeds and branding
- -
- White-label (your brand, your server)
- -
- Web support widget (AI + staff handoff)
- -
- Public FAQ channel
- -
- Outgoing webhooks
- -
- No "Powered by" watermark
- -
- Advanced analytics
- -
Premium
- Tickets
- Unlimited
- Panels per server
- 5
- Categories per panel
- 10
- Active tickets per user
- 3
- Staff roles
- 10
- Quick responses
- 50
- Outgoing webhooks per panel
- 1
- Transcript retention
- 730 days
- AI tokens per day
- 250,000
- AI tokens per month
- 3,000,000
- Pre-ticket modal questions
- Working hours and out-of-office
- Smart inactivity handling
- Clone categories when full
- Custom embeds and branding
- White-label (your brand, your server)
- Web support widget (AI + staff handoff)
- Public FAQ channel
- Outgoing webhooks
- No "Powered by" watermark
- Advanced analytics
Pro
- Tickets
- Unlimited
- Panels per server
- 15
- Categories per panel
- 15
- Active tickets per user
- 5
- Staff roles
- 25
- Quick responses
- 200
- Outgoing webhooks per panel
- 1
- Transcript retention
- 730 days
- AI tokens per day
- 1,000,000
- AI tokens per month
- 15,000,000
- Pre-ticket modal questions
- Working hours and out-of-office
- Smart inactivity handling
- Clone categories when full
- Custom embeds and branding
- White-label (your brand, your server)
- Web support widget (AI + staff handoff)
- Public FAQ channel
- Outgoing webhooks
- No "Powered by" watermark
- Advanced analytics
Enterprise
- Tickets
- Unlimited
- Panels per server
- Unlimited
- Categories per panel
- 15
- Active tickets per user
- Unlimited
- Staff roles
- Unlimited
- Quick responses
- Unlimited
- Outgoing webhooks per panel
- 1
- Transcript retention
- 730 days
- AI tokens per day
- Unlimited
- AI tokens per month
- Unlimited
- Pre-ticket modal questions
- Working hours and out-of-office
- Smart inactivity handling
- Clone categories when full
- Custom embeds and branding
- White-label (your brand, your server)
- Web support widget (AI + staff handoff)
- Public FAQ channel
- Outgoing webhooks
- No "Powered by" watermark
- Advanced analytics
Pricing FAQ
About paying for it.
Short answers to the questions buyers actually ask before clicking Choose plan.
AI Ticket Bot
ready to deploy
It’s not just an AI, it’s your AI.
Start free. Pay only when it pays off.
Add the bot in under a minute. Teach it with what your staff already knows. Move to a paid plan only when your server outgrows free.
Free forever tier
It never expires
No credit card
Free plan or trial
14-day refund
After you pay
Stripe + crypto
Pay how you want
