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It’s not just an AI, it’s your AI.

An AI ticket bot that knows your server.

Teach it your rules once. It answers your members, sends the tickets that need a human to your staff, and saves a transcript every time.

Numbers we are proud of.

Servers
3,325
Tickets
181.5K
AI resolved
49%
Avg response
9.4s

The bot that handled it all, now rebuilt. V2 is live for every community.

AI activity
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Watch it run a ticket, start to finish.

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A member opens a ticket. The bot greets them instantly and answers from what your staff taught it, in your community’s wording.

#ticket-4418Onboarding · Community Serverrepresentative
AI Ticket Bot
AI Ticket BotAPPToday at 2:13 PM

@aurelia.draws

Ticket #4418 opened

Welcome, @aurelia.draws! A staff member will join shortly. Feel free to describe your issue in detail while you wait. The more context, the faster we can help.

Category

General Support

Opened

12 seconds ago

CloseClaim

Hi @aurelia.draws, I'm here to help. Describe your issue with as much detail as you can, including any screenshots, errors, or context that might be relevant.

aurelia.drawsToday at 2:14 PM

hi! i just joined and i don't know where to post my art

AI Ticket Bot
AI Ticket BotAPPToday at 2:14 PM

Art goes in #showcase. Check the pinned messages there, they cover sizing and credit rules.

aurelia.drawsToday at 2:14 PM

ok cool, what about commissions? am i allowed to advertise?

AI Ticket Bot
AI Ticket BotAPPToday at 2:14 PM

Yes, once a week, in #commissions only. Tag the post [OPEN] or [CLOSED] so people know. Full rule is pinned at the top of that channel.

aurelia.drawsToday at 2:15 PM

perfect, thanks!

AI Ticket Bot
AI Ticket BotAPPToday at 2:15 PM

You're welcome 🎨

Representative conversations. Names invented, behavior real.

Capabilities

Quietly handles the rest.

Real features in production today. No coming-soon asterisks.

Train it like a teammate.

Use /ai train to feed it your rules, policies, and FAQ in plain language. Every fact your staff adds sticks across tickets and time.

staff teaches the brainrepresentative

/ai train Our refund window is 14 days, not 30.

rewriting into a structured neuron...

neuron saved · brain updated

next ticket about refunds: answered in your wording

AI powered by Anthropic’s frontier models, routed through NEXUS, our AI infrastructure built for Discord communities.

How it works

Up and running in three steps.

No prompt engineering, no plugin marketplace, no docs binge. The bot ships ready and meets you halfway.

  1. 01

    Add the bot.

    One invite link, the default Discord permissions, and the bot is in your server. Under a minute.

  2. 02

    Build a ticket panel.

    Pick your categories, choose which staff role gets pinged on escalation, and publish the panel to a channel. Members click a button to open tickets.

  3. 03

    Train the brain.

    Run /ai train and feed it your rules, FAQ, and policies in plain language. The bot starts answering with your wording, from your channels.

From the community

From the people running tickets every day.

Real Discord communities, real staff. Every quote here is opt-in, with both the community and the person who wrote it on display by their own consent.

Pricing

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Free

€0
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€9.99/ month
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€29.99/ month
  • 15 panels · 15 categories each
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  • Category overflow on Discord's 50-channel limit
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FAQ

Questions you’ll want answered.

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Verify us

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system statusoperational
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billing terms
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AI Ticket Bot
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It’s not just an AI, it’s your AI.

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