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DocsAI

AI

Ask it, teach it, see what it knows, and keep an eye on usage.

9 commands. Tap one to open it.

  • Every plan

    Ask the AI a question right here. Staff only.

    Options

    • messagetextrequired

      What do you want to ask?

    • attachment_1fileoptional

      Optional file: an image, or .txt, .md, .csv, .json, .pdf or .docx

    • attachment_2fileoptional

      Optional additional file

    • attachment_3fileoptional

      Optional additional file

    • attachment_4fileoptional

      Optional additional file

    • attachment_5fileoptional

      Optional additional file

    Who can use it

    • Manage Server, or Staff who can ask the AI

    Staff only since 29 August 2026. It used to be open to every member. The command still shows in everyone’s command list, because this is the bot’s own permission and not a Discord one, so anyone else who runs it gets a short "not allowed" reply. To hide it completely, use Server Settings, then Integrations.

    What happens

    The answer is posted in the channel, so others see it too.

    Plan and limits

    Plan
    Works on every plan, within the server's AI token allowance.
    How often
    Up to 5 times a minute per person

    Good to know

    An answer here spends the same AI tokens the bot uses to answer real tickets, which is why it was closed: one member could run the budget down and leave your tickets without AI. Members still reach the AI by opening a ticket, or in an AI FAQ channel if you set one up (every plan includes at least one).

    When it says no

    • You are not staff, and you do not have Manage Server
    • You have asked the AI too many times in the last 10 minutes
    • The AI is still starting up for this server, try again in a moment
    • The server is out of AI tokens for now
    • Your previous question is still being answered

  • Every plan

    Teach the AI something: a fact, a rule, a pasted document, a link, or a file.

    Options

    • messagetextrequired

      What the AI should remember. Paste text, or a link for it to read.

    • attachment_1fileoptional

      Optional file: an image, or .txt, .md, .csv, .json, .pdf or .docx

    • attachment_2fileoptional

      Optional additional file

    • attachment_3fileoptional

      Optional additional file

    • attachment_4fileoptional

      Optional additional file

    • attachment_5fileoptional

      Optional additional file

    Who can use it

    • Manage Server, or Staff who can teach the AI

    The bot checks this every time, in Discord and on the dashboard.

    What happens

    The AI replies in the channel and confirms what it took in. A link, a long paste or an attached file becomes a background job, listed on its own card with an Open in dashboard button that shows how it went and what it learned.

    Plan and limits

    Plan
    Works on every plan, within the server's AI token allowance.
    How often
    Up to 5 times a minute per person

    Good to know

    Training takes bigger files than a question does: up to 512 KB of text, a PDF up to 16 MB, a Word file up to 8 MB, and 20 MB across all five at once. For a long document, send the file rather than pasting it in pieces.

    When it says no

    • You are not allowed to train the AI
    • You have used the AI too many times in the last 10 minutes
    • The server is out of AI tokens for now
    • Your previous training message is still being processed

  • Every plan

    Teach the AI from one closed ticket it got wrong. Staff answers count as correct, the AI’s own replies do not, and no names go in.

    Options

    • tickettextrequired

      The closed ticket to learn from. The suggestions tell you why each one qualifies.

      Suggested as you type: closed tickets the AI can still learn from

    • redopick oneoptional

      Learn from this ticket again even though it was already used. Costs tokens again, so it is off unless you pick Yes.

      Yes, No

    Who can use it

    • Manage Server, or Staff who can teach the AI

    Same rule as /ai train, checked every time in Discord and on the dashboard.

    What happens

    A private card naming the ticket, why it qualified and how many messages it had, with an Open in dashboard button. The card updates itself for up to 90 seconds while the AI learns, then shows what it learned, or why it failed or stopped. If the AI tokens ran out, it adds a Top up link.

    Plan and limits

    Plan
    Works on every plan, within the server's AI token allowance.
    How often
    Up to 3 times a minute per person

    Good to know

    A ticket qualifies when it is closed, the AI did not finish it alone, somebody other than the opener answered, it did not come from a connected bot, its transcript is still stored, and it was not already used. That is not the same as your “solved by AI” figure: a ticket where staff took over does not count as solved by the AI. A server with transcripts turned off has nothing to learn from, because the conversation is read back out of the transcript. One ticket per run, by design: it only makes sense when somebody has read the ticket and can see the staff answer in it was good, and doing it in bulk would spend real AI tokens on tickets nobody read.

    When it says no

    • You are not allowed to train the AI
    • Nothing left to learn from: every eligible ticket was already used
    • That ticket was already used (run it again with redo)
    • The ticket is still open, belongs to another bot, or the AI solved it alone
    • No staff member answered in that ticket, so there is nothing to learn
    • The server is out of AI tokens for now
    • The training job was refused: nothing was charged and the ticket stays available

  • Every plan

    The AI’s home card: whether it is ready, the model, how many memories it has, this month’s usage, the last thing it learned and the FAQ channels.

    Who can use it

    • Anyone in the server

    Anyone can run it. Members without Manage Server see a short status: ready, or still starting up. The full card and every page need Manage Server, checked again on every press.

    What happens

    A private card with an Open button on each line and a menu at the bottom that switches pages in place: Overview, Usage, Memory, Teaching history, Model and Settings, the same sections as Your AI on the dashboard. /ai usage, /ai memory, /ai model and /ai settings open it on that page, and /ai channel opens the FAQ channel list.

    Plan and limits

    Plan
    Works on every plan, Free included.
    How often
    Up to 10 times a minute per person

    Good to know

    Clearing the AI’s memory is Delete all on the Memory page. The FAQ channels line opens the same channel list as /ai channel.

  • Every plan

    See how much of this month’s and today’s AI allowance is used, about how many tickets are left this month, and your extra tokens.

    Who can use it

    • Manage Server

    What happens

    The Usage page of /ai overview: a bar for this month and one for today with when each resets, about how many more tickets this month covers, your extra tokens with Top up, and your plan with Upgrade. On your own AI, it also says so and shows this month’s tokens on it.

    Plan and limits

    Plan
    Works on every plan, Free included.
    How often
    Up to 5 times a minute per person

    Good to know

    The counts are what your allowance is charged: a pricier model’s tokens count for more, which is why the model line shows how much. Tokens on your own AI are shown on their own and never come out of the allowance.

    When it says no

    • The AI is still starting up for this server, try again in a moment

  • Every plan

    See everything the AI knows for this server: its memories, which you can search, read, change or delete, and its Instructions.

    Who can use it

    • Manage Server

    What happens

    The Memory page of /ai overview: five memories a page, each with a one-line preview and how often it was used in the last 30 days. Search finds a memory by any word in it. Open one to read it in full, change it (say what changed and the AI rewrites it) or delete it. Instructions shows the five numbered lists the AI keeps in mind in every conversation: About, Personality, Rules, Never and Notices. They are read-only there and change only by teaching it with /ai train, for example “Remove Never 2”. Long text reads in parts, never cut.

    Plan and limits

    Plan
    Works on every plan, Free included.
    How often
    Up to 5 times a minute per person

    Good to know

    Delete all asks you to confirm, then deletes every memory, every training run, and the AI’s Instructions (About, Personality, Rules, Never, Notices). The AI keeps answering on the same model, and your plan, limits, extra tokens and past conversations stay. It cannot be undone. The dashboard has the same button: Your AI, Memory, Reset your AI.

    When it says no

    • The AI is still starting up for this server, try again in a moment
    • A training run is still working: wait for it, or stop it on the dashboard, and try again

  • Every plan

    Pick the AI model the server runs on, or connect your own AI provider.

    Who can use it

    • Manage Server

    Only the admin who opened the card can press its buttons, and every press checks Manage Server again. That matters most for your own AI: its provider receives every conversation from then on. Connect your own AI is on Pro and Enterprise.

    What happens

    A private card: what runs now, our models with how fast each uses your allowance and about how many tickets a month it covers, and a Connect your own AI block. Every switch asks you to confirm first and says what changes for your allowance. To connect your own AI, pick OpenAI, Anthropic, Google Gemini, OpenRouter, DeepSeek, xAI, Mistral, Groq, OpenCode Zen, or Custom for any other provider with an OpenAI, Anthropic or Google Gemini compatible API, then paste the API key (the address fills itself in for a listed provider, and you can give it a name). Leave the model id empty to pick from the models your provider offers, or type one. Small slips are fixed rather than refused (a model id written a little differently, an address without https://, a key pasted with Bearer in front), and the card says what it used; a model id your provider does not have shows the closest ones to pick instead. The key is tested with one real call before it is saved, and after that only its last 4 characters are ever shown. Once it is connected you can test it, change the model, replace the key or remove it. Every switch applies from the next reply; everything the AI knows is kept.

    Plan and limits

    Plan
    Works on every plan; connecting your own AI needs Pro or Enterprise.
    How often
    Up to 5 times a minute per person

    Good to know

    Every plan can pick any of our models; only the token allowance differs. While your own AI answers, your provider bills its replies and they are not counted on your plan, except web searches, which still use a small amount each (you can turn web access off in /ai settings). Searching the AI’s memory is never counted. If your provider refuses for a reason only you can fix (the key is rejected, the account is out of credit, the model is gone, or it cannot run the model in a way the AI can use, such as with tools), the server switches to our AI by itself so members still get answers, and whoever connected it gets one DM. A provider that is only down or slow switches nothing. To go back, fix it and press Test and switch back, or save a new key or model that passes its test. If your plan stops including it, it pauses with the key kept and comes back on by itself when you renew. Remove always works and deletes the key.

    When it says no

    • The AI is still starting up for this server: send it one message first
    • That model is no longer offered
    • The server already uses that model
    • Connect your own AI needs Pro or Enterprise
    • Your provider refused the test call (the reason is shown)
    • Your provider does not have that model id (the closest ones are offered to pick)
    • That address cannot be used: it has to be a public address
    • The AI service is unreachable right now

  • Every plan

    Three server-wide switches: pause the AI when staff reply, show token usage under replies, and web access (search the web and open links). Plus your AI FAQ channels: Free has 1, Premium 3, Pro 5.

    Who can use it

    • Manage Server

    What happens

    The Settings page of /ai overview: a private card with a Turn on / Turn off button beside each switch. The AI FAQ channels line shows where the AI answers outside of tickets and how many of your plan’s channels are used. Its Change button opens the channel list, the same one /ai channel opens: open one to pick Only when mentioned or Every message, or Stop answering, and add another while your plan has room. A new channel with no slowmode gets 10 seconds.

    Plan and limits

    Plan
    Works on every plan, Free included.
    How often
    Up to 5 times a minute per person

    Good to know

    The dashboard edits the same channel list (Your AI, FAQ channels), so both always agree. If your plan goes down, the channels you added first keep answering and the rest go quiet, with nothing deleted: they answer again when you upgrade, and removing one that answers lets the next one take its place. A channel deleted in Discord leaves the list by itself.

    When it says no

    • You are using all the channels your plan includes
    • The AI already answers in that channel
    • That is not a text channel of this server

  • Every plan

    Choose the channels where the AI answers outside of tickets, and when it answers in each. Free has 1, Premium 3, Pro 5.

    Who can use it

    • Manage Server

    What happens

    A private card listing every channel where the AI answers, with how it answers in each and how many of your plan’s channels are used. Change opens one channel: Only when mentioned or Every message, and Stop answering. A picker adds another while your plan has room. A new channel with no slowmode gets 10 seconds.

    Plan and limits

    Plan
    Works on every plan, Free included.
    How often
    Up to 5 times a minute per person

    Good to know

    The same list opens from the FAQ channels line of /ai settings and of /ai overview, and the dashboard edits the same list (Your AI, FAQ channels), so they always agree. If your plan goes down, the channels you added first keep answering and the rest go quiet, with nothing deleted: they answer again when you upgrade, and removing one that answers lets the next one take its place. A channel deleted in Discord leaves the list by itself.

    When it says no

    • You are using all the channels your plan includes
    • The AI already answers in that channel
    • That is not a text channel of this server