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DocsPanels

Panels

The message members click to open a ticket. Create it, change it, publish it.

6 commands. Tap one to open it.

  • Every plan, more on paid

    Create a ticket panel with a short form, then publish it.

    Who can use it

    • Manage Server

    What happens

    A form asks for a name, a title and a description, then a second step asks where the panel should be posted. It publishes itself with a General Support category you can change.

    Plan and limits

    Plan
    Works on every plan; the limit depends on it. Free (1 panel) / Premium (5) / Pro (15) / Enterprise (custom).
    How often
    Up to 3 times a minute per person

    When it says no

    • You already have as many panels as your plan allows
  • Every plan

    List every panel in this server with its publish state.

    Who can use it

    • Manage Server

    What happens

    A private list of every panel with its title and whether it is published.

    Plan and limits

    Plan
    Works on every plan, Free included.
    How often
    Up to 5 times a minute per person
  • Every plan

    Open the menu for one panel: categories, messages, working hours, forms, webhooks and more.

    Options

    • nametextrequired

      Pick a panel

      Suggested as you type: existing panel names

    Who can use it

    • Manage Server

    What happens

    A private menu with a button for each part of the panel. Some parts need Premium.

    Plan and limits

    Plan
    Works on every plan; some parts of the menu need Premium.
    How often
    Up to 5 times a minute per person

    When it says no

    • No panel with that name
  • Every plan

    Publish the panel post to its configured channel (users start clicking the buttons to open tickets).

    Options

    • nametextrequired

      Pick a panel

      Suggested as you type: existing panel names

    Who can use it

    • Manage Server

    What happens

    A private confirmation with a button that jumps to the panel post.

    Plan and limits

    Plan
    Works on every plan, Free included.
    How often
    Up to 3 times a minute per person

    When it says no

    • The panel has no categories yet
    • The channel it was set to post in no longer exists
    • The bot cannot send messages or embeds in that channel
  • Every plan

    Remove the panel post from Discord. The panel itself is kept, so you can publish it again.

    Options

    • nametextrequired

      Pick a panel

      Suggested as you type: existing panel names

    Who can use it

    • Manage Server

    What happens

    A private confirmation.

    Plan and limits

    Plan
    Works on every plan, Free included.
    How often
    Up to 3 times a minute per person

    When it says no

    • The panel was never published
    • The post is already gone
  • Every plan

    Delete a panel. It asks what to do with the tickets that are still open on it.

    Options

    • nametextrequired

      Pick a panel

      Suggested as you type: existing panel names

    Who can use it

    • Manage Server

    What happens

    A confirmation that asks what to do with open tickets on this panel: refuse, keep them open, or close them all.

    Plan and limits

    Plan
    Works on every plan, Free included.
    How often
    Up to 3 times a minute per person

    When it says no

    • No panel with that name